Privacy Policy

1. Introduction & Scope

Quantix Volt ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for courses, and use our services.

This policy applies to all personal information collected through our website, courses, and promotional activities. Please read this policy carefully. If you do not agree with our policies, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect information you voluntarily provide, including:

• Name, email address, phone number
• Physical address and location information
• Account credentials and authentication information
• Course enrollment and academic records
• Payment information and transaction history
• Communication preferences and feedback

2.2 Usage Data

We automatically collect information about your interactions with our platform:

• Pages visited and time spent on each page
• Course progress and completion records
• Device type, operating system, and browser information
• IP address and general location
• Referral source and navigation patterns

2.3 Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance user experience, analyze trends, and improve our services. See our Cookie Policy for detailed information.

3. How We Use Your Information

We use collected information for the following purposes:

• Providing and improving our courses and services
• Processing course enrollments and payments
• Sending course updates, educational content, and notifications
• Personalizing user experience and recommendations
• Responding to inquiries and providing customer support
• Analyzing usage patterns and optimizing platform performance
• Marketing and promotional communications (with your consent)
• Ensuring security and detecting fraud
• Complying with legal obligations and regulations

4. Data Sharing & Third Parties

We do not sell your personal information. We may share information with:

• Service Providers: Payment processors, email platforms, hosting providers who assist in service delivery
• Business Partners: Cloud providers, analytics services, and educational technology partners
• Legal Compliance: Law enforcement when required by law or to protect rights and safety
• Business Transfers: In case of merger, acquisition, or asset sale

All third parties are contractually obligated to maintain confidentiality and use information only for specified purposes.

5. Data Retention

We retain personal information for as long as necessary to provide services and fulfill legal obligations:

• Account information: Throughout active enrollment plus 2 years after completion
• Payment records: 7 years (for compliance requirements)
• Course records and certificates: Lifetime access maintained
• Cookies and tracking data: Up to 1 year from collection

You may request data deletion subject to legal retention requirements.

6. Your Rights & Choices

Under Argentina's data protection law and international standards, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your information
• Opt-out of marketing communications
• Restrict processing of your data
• Withdraw consent at any time
• Data portability - receive your data in structured format

To exercise these rights, contact us at privacy@quantix-volt.com with your request.

7. International Data Transfers

As our services may be hosted on international servers, your information may be transferred to, stored in, and processed in countries other than Argentina. We ensure appropriate safeguards including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions where applicable
• Appropriate security measures for international transfers

By using our services, you consent to such international data transfers.

8. Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly. Parents who believe their child has provided information may contact us immediately.

For users 13-18, we provide enhanced privacy protections and parental consent requirements where applicable.

9. Security Measures

We implement comprehensive security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure authentication and password protection
• Regular security audits and vulnerability assessments
• Access controls and data minimization practices
• Incident response procedures
• Employee training on data protection

While we strive for security, no system is completely secure. We encourage you to use strong passwords and notify us of any suspicious activity.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, regulations, or other factors. We will notify you of material changes via email or prominent notice on our website at least 30 days before implementation. Your continued use of our services constitutes acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@quantix-volt.com
• Address: Av. Corrientes 1234, C1043AAZ Buenos Aires, Argentina
• Phone: +54 (11) 4345-6789

We will respond to privacy inquiries within 30 days of receipt.